Privacy Policy

Introduction

P.E.G. PINTURAS E REVESTIMENTOS LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our building painting services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

As a building painting services company, we may collect the following types of information:

• Client Information: Name, CPF/CNPJ, address, phone number, and email.
• Property Information: Property address, type, size, and access details.
• Project Details: Service requirements, color preferences, and specifications.
• Quote Information: Estimates, measurements, and pricing details.
• Contract Information: Service agreements, payment terms, and schedules.
• Project Photos: Before and after images of work performed.

How We Use Your Information

We use the collected information for the following purposes:

• To prepare quotes and estimates
• To schedule and plan painting projects
• To purchase materials for your project
• To coordinate access to your property
• To communicate about project progress
• To process payments and issue invoices
• To provide warranty service if needed
• To improve our services

Property Access Information

Painting services require access to your property. Information about property access, including keys, codes, or contact persons, is handled with strict confidentiality. Access information is shared only with team members directly involved in your project and is not retained after project completion unless you request ongoing services.

Project Photos

We may photograph completed work for quality documentation and portfolio purposes. Photos of your property will only be used for marketing or promotional purposes with your explicit consent. You may request that no photos be taken or that photos not be used publicly.

Third-Party Sharing

We may share limited information with the following parties as necessary for service delivery:

• Paint and material suppliers for product orders
• Building management for access coordination
• Subcontractors assisting with projects
• Insurance providers for coverage purposes

All parties are expected to maintain confidentiality of your information.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Client files and project documentation are stored securely. Access information is protected with particular care.

Data Retention

Project records and contracts are retained for the periods required by Brazilian commercial and tax regulations. Property access information is deleted upon project completion unless ongoing service is arranged. Photos are retained for portfolio and reference purposes unless you request deletion.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers necessary for project execution
• With tax authorities for fiscal compliance
• When required by law or legal process
• To protect our legal rights

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal data held by us
• Request copies of quotes and contracts
• Request correction of inaccurate information
• Request deletion of data (subject to legal requirements)
• Request that photos not be used publicly
• Request information about how your data is processed
• File a complaint with the National Data Protection Authority (ANPD)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Significant changes will be communicated to clients. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: